Planning & Replenishment Agent

Distribution - Office · Scottsdale, Arizona
Department Distribution - Office
Employment Type Full-Time
Minimum Experience Mid-level

Planning & Replenishment Agent

Fullscript’s purpose — helping people get better — is core to everything we do. We’ve created a virtual dispensing solution that supports practitioners as they support millions of patients across North America with the industry’s best supplements. That said, our purpose extends well beyond our platform. Helping people get better is at the core of our business decisions and how we treat our #fullscriptfam.

By joining us, you stand with our purpose. You are an independent thinker, who likes to leave things better than you found them. You do things not because they are easy but because they are right. Ready to make an impact?

As the Planning and Allocating agent you will be responsible for the replenishment of resell supplement products from supplier partners and all associated activities. The Planner exercises independent judgement to ensure customer and internal business needs are met within the scope of the department responsibilities. The Planner will be responsible for building effective and productive relationships with our existing vendor partners, while maintaining a high service level to our customers. This position will support the current product re-buying team’s resupply efforts by performing data entry, demand analysis, creating purchase order requisitions, assisting in the launch of new products, performing price adjustments, tracking product delivery and working with other internal departments to ensure an accurate fulfillment process. The Planner will also provide assistance in communicating and disposition follow up with our Supplier partners regarding inbound discrepancies such as overages, damages, shipping and freight issues.

What you’ll do:

  • Forecasting and re-buying of supplier products, purchase order processing, data entry, supporting marketing opportunities and order tracking.
  • Develop and maintain effective supplier relationships. Assist with service level and purchase history reports for internal measurements and to share with vendor partners.
  • Ensure that product ordering enables efficient distribution and work planning for shipping and receiving operations.
  • Able to accurately forecast demand and communicate trend shifts to supplier partners
  • Keep all supplier files,contacts and system pricing current. 
  • Work with the Accounts Payable department and our supplier partners to reconcile supplier invoices, billing issues and price variances
  • Measure supplier fill rate, inventory turn, track backordered items, and work with suppliers to expedite shipments when necessary. 
  • Help expedite resolution of shipping issues while communicating with the finance department, the receiving department and our supplier partners

What you bring to the table:

  • Prior experience in Purchasing, Procurement or Supply Chain functions preferred.
  • Financial/math acumen with the ability to handle discounts,margin pricing and analysis.
  • Able to perform at a high capacity in a team environment while maintaining a positive attitude. 
  • Attention to details, strong written communication skills and reliable and predictable attendance
  • MS Office skills, Strong Excel knowledge. Familiar with Netsuite ERP  a ++.
  • Embrace company core values, culture and work with integrity at all times.

Our team handles a lot of sensitive health information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.

What we can offer you:

  • Generous PTO and competitive pay 
  • Fullscript’s 401k program for financial health 
  • Flexible benefits package (medical, dental, vision) and workplace wellness program
  • Training budget and company-wide learning initiatives 
  • Discount on Fullscript catalog of products 
  • Ability to work Wherever You Work Well*

*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both. We also believe pups make life better, which also means some of our physical locations are dog-friendly. 🐶 

Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to and let us know the nature of your request and your contact information.

Want to learn more? Check us out at or find us on social media.

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  • Location
    Scottsdale, Arizona
  • Department
    Distribution - Office
  • Employment Type
  • Minimum Experience